Terms and conditions

Credit card payments in favor of Gloppen Aktiv AS are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as GLOPPEN AKTIV on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.


Bike rental
You have to accept and sign this agreement to hire a bike. The customer signing the rental contract must be over 18 years old.

We aim to provide high quality specialist bikes for hire. To achieve this at a reasonable cost we ask our customers to treat the equipment responsibly. You will notify us immediately of any loss, damage or theft to the hired cycles or equipment however caused.

The costumer is obliged to take good care of the rental equipment and to protect it from theft. In case of theft of the bicycle/s, the customer will be charged the full cost at market prices.

It is the rider’s responsibility for their own safety. It is recommended that you have personal health insurance in case of an accident, or theft. 

We do not accept any responsibility for your failure to complete your hire period due to lack of fitness, illness or injury. We do not accept liability for death, personal injury, loss or damage to personal effects to any participant.

You understand and accept that we advises the wearing of safety equipment(helmet, gloves and knee pads) at all times when riding. Safety equipment if avilable with the bike, free of charge. If the bike is delivered after agreed time there may be additional rent costs similar to an extra day’s rent.

Guided tour
Follow the guides instructions. If you dont follow instructiones you are at your own risk. When you are riding a bike at a guided tour you are required to wear all safety equipment(helmet, gloves and knee pads)